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Post new topic   Reply to topic    AWOLGAMERS Forum Index -> BATTLEFIELD: BAD COMPANY 2
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Pensive
Sergeant First Class
Sergeant First Class

Joined: Apr 06, 2015
Posts: 285

PostPosted: Wed Nov 22, 2017 2:35 pm Reply with quote
I contacted EA Support and they assured me that it was all me and the no one else is disconnecting and that their serves are running with no issues. They also told me that I was the only one that has contacted them about this issue. So, please feel free to log into Origin and then click this link and open a chat support ticket under technical support and connectivity.

https://help.ea.com/en/contact-us/?product=origin&platform=pc&category=technical-support&issue=connectivity&isChannelSelection=true

Thank You
Pensive
 
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Pensive
Sergeant First Class
Sergeant First Class

Joined: Apr 06, 2015
Posts: 285

PostPosted: Thu Nov 23, 2017 7:01 am Reply with quote
EA contacted me today and told me that they handled the support issue poorly. They ran maintenance this morning that resolved the issue on the login server. They also vow to counsel and properly train the support tech and the supervisor that I spoke to.
 
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sheptar
Master Sergeant
Master Sergeant

Joined: Feb 07, 2014
Posts: 990

PostPosted: Thu Nov 23, 2017 2:19 pm Reply with quote
Did you single-handedly fix the problem?!

_________________
AWOL ranks and responsibilities. Know your role =) 
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Pensive
Sergeant First Class
Sergeant First Class

Joined: Apr 06, 2015
Posts: 285

PostPosted: Fri Nov 24, 2017 5:45 am Reply with quote
I believe so! <3
 
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Otroud
Command Sergeant Major
Command Sergeant Major

Joined: May 12, 2012
Posts: 3111
Location: metairie , louisiana

PostPosted: Fri Nov 24, 2017 5:59 am Reply with quote
Why was a poll added? i mean its just you and sheptar talking in here ppl have looked at it but dont think you need a poll after they told they will fix it. i wouldnt aggravate them after they said theyll fix it. id give it a few days sometimes problems cant be fixed right away even with the best devs at work.
 
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sheptar
Master Sergeant
Master Sergeant

Joined: Feb 07, 2014
Posts: 990

PostPosted: Fri Nov 24, 2017 7:45 pm Reply with quote
I'd venture to guess what happened is the login server was booting people game-wide for a day or two and Pensive was attempting to encourage other BC2 AWOL members to contact EA, as he did. Some time after he registered the complaint, they fixed the problem. This probably happened after he made this post with the poll.

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AWOL ranks and responsibilities. Know your role =) 
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Pensive
Sergeant First Class
Sergeant First Class

Joined: Apr 06, 2015
Posts: 285

PostPosted: Sat Nov 25, 2017 7:38 am Reply with quote
sheptar wrote:
I'd venture to guess what happened is the login server was booting people game-wide for a day or two and Pensive was attempting to encourage other BC2 AWOL members to contact EA, as he did. Some time after he registered the complaint, they fixed the problem. This probably happened after he made this post with the poll.


And you sir get an A+

Otroud you get a D-
 
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